EachMoment

Professional super 8 to digital conversion starts from £10 per tape with volume discounts up to 40%. Includes free Memory Box with prepaid shipping, professional lab restoration, enhancement option, and complimentary cloud album. Trusted by Warner Bros.

Convert Your Super 8mm Films to Digital

Start Digitising £10 refundable deposit
Family enjoying digitised memories on a laptop

Digitised Super 8

Super 8 — professional digitisation by EachMoment

Super 8 was the format that brought cinema into the living room — Kodak's revolutionary cartridge system meant anyone could be a filmmaker. Those reels in your attic might hold footage from the 1960s, 70s, and 80s that exists nowhere else. Our frame-by-frame scanning process captures detail invisible to the naked eye, at resolutions the original cameras could never display.

  • Free Memory Box — we handle reels of every size safely
  • Frame-by-frame scanning at up to 5K resolution
  • Includes reel inspection, cleaning & splice repair at no extra cost
  • Volume discounts on larger reel collections
  • Enhancement available — restore colour to decades-old footage
Start Digitising £10 refundable deposit

Order before midday for next-day Memory Box delivery

Excellent
4.7 / 5 on Trustpilot
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WIRED
Norwich City FC
Random House
Noah Media Group
Warner Bros. Pictures
Wall to Wall Media
Madame Tussauds
The Jam
St Edmundsbury Cathedral
Port Lympne & Howletts
WIRED
Norwich City FC
Random House
Noah Media Group
Warner Bros. Pictures
Wall to Wall Media
Madame Tussauds
The Jam
St Edmundsbury Cathedral
Port Lympne & Howletts

See the Difference EachMoment Makes

The same restoration technology trusted by Warner Bros. for professional documentaries — now available for your Super 8 reel. Drag the slider to compare.

Before Enhanced

Enhancement from £4.99 per file. Learn more

Transparent Pricing

Volume discounts applied automatically. The more you convert, the less you pay per item.

1-3

reel

£17

4-6

reel

£15

Save 12%

Popular

7-9

reel

£14

Save 18%

10-19

reel

£13

Save 24%

20-39

reel

£12

Save 29%

40-99

reel

£11

Save 35%

Best value

100+

reel

£10

Save 41%

1 reel
100+ = £10

Output Formats

Output format options and prices
Format Price
Cloud Album FREE
USB Drive £10
Premium USB £15
DVD Set £10

How It Works

  • 1
    Order your Memory Box

    £10 refundable deposit to get started

  • 2
    Fill it with your memories

    Pack your tapes, films, photos, and audio

  • 3
    We digitise everything

    Professional conversion in our UK lab

Free shipping on orders over £50

Free Premium USB on orders over £100

Cloud Album included free with every order

Prices shown are per equivalent item. Exact pricing is calculated based on your specific items using our interactive pricing calculator.

Get Your Super 8 Quote

Select your Super 8 reel and quantities. Volume discounts apply automatically. Free cloud album included with every order.

Super 8 Digitisation Quote

Select your super 8 formats for an instant quote.

1. Select Your Media Formats to Convert

3 Inch Reel

£17.00 each

5 Inch Reel

£17.00 each

7 Inch Reel

£34.00 each

2. How Would You Like Your Files Delivered?

Cloud

Included with your order

USB

£10.00 each

Premium USB

£15.00 each

DVD Set

£10.00 each

3. How Fast Do You Need It?

This premium option is temporarily paused to ensure we can honour our commitments to existing customers while maintaining our high quality standards.
For accurate up-to-date turnaround times please visit our Turnaround page

Order Summary

Total items to convert0
Total output media1
Total items cost£0.00

Subtotal£0.00
3-way secure courier service£25.00

Total£25.00

Add £50.00 more to unlock Free Shipping

Add £75.00 more to unlock 10% discount

Not sure how many items you have?

No problem! Add all your items when your Memory Box arrives - we'll count them and invoice you accordingly

Three Simple Steps

From your shelf to your screen — we handle everything.

Order your Memory Box
1

Order Your Memory Box

Pack your reels into the Memory Box. Any size, any condition — small 50ft reels to large 400ft reels. No need to remove them from canisters.

Professional digitisation in our UK lab
2

We Restore & Digitise

Each reel is inspected, repaired if needed, ultrasonically cleaned, and scanned frame by frame at up to 5K resolution with automatic colour correction.

Enjoy your digitised Super 8 family films on any device
3

Share & Enjoy Forever

Watch your old cine footage on any modern device. See details the original projector could never show. Share with family via your free cloud album.

What Our Customers Say

Excellent 4.7 / 5
based on Trustpilot

Treasures thought lost

EachMoment didn't just preserve the memories on the tape—they enhanced the audio and visuals, corrected the playback speed, and made the volume perfect. Watching our late parents and relatives, so young again, sharing their voices and songs on camera, truly brings a wave of nostalgia and warmth. I'm incredibly impressed and would recommend them without hesitation.

Cathy B

After trying to remember those we lost

While trying to reconnect with the voices of loved ones we'd almost forgotten, we discovered some old video tapes. After searching for a company to digitise them, we found EachMoment. They expertly restored and cleaned the videos, and delivered everything on a memory stick that we can enjoy forever. Watching them has been an absolute joy—truly amazing work, and I would wholeheartedly recommend this company.

Erika F

Hearing her voice again...

Last night, we heard my grandmother's voice reading a Christmas poem for the first time in over three decades. She passed away in 1990, and I had kept an old cassette tape, damaged in a player, hoping someday it could be restored. EachMoment brought that tape back to life, and now, on her birthday this year, her great-grandchildren will hear her voice for the first time, and her children—now grandparents themselves—can listen to their mother again. Words cannot fully express my gratitude.

Mary G

EachMoment saved my Hi8 analogue…

EachMoment helped recover 30 Hi8 analogue camcorder tapes—45 hours of treasured family moments that I thought were lost forever, as some tapes were over 30 years old and unplayable on my camcorder. Their technical team managed to carefully extract, restore, and digitise almost everything. Now our whole family can share these memories on WhatsApp and stream them on the TV whenever they visit. Absolutely fantastic!

Stewart K

Long-cherished memories revived

The items we sent—VHS tapes converted to DVDs, an audio cassette to CD, and negatives and slides to a memory stick—were all expertly handled. Everyone who has seen and heard the final results has been thoroughly impressed. Great value for money, and we've recommended EachMoment to several friends and family members.

Theresa S

Excellence

It is very easy to place an order as everything is organised by EachMoment. I ordered the digitisation of a large quantity of old Super 8 Cine film, Video 8 tapes, VHS tapes and photographic negatives. The process took about 3 weeks due to the quantity but it was well worth waiting for. I was absolutely delighted by the results and I feel reconnected with my past and people who were in my life as far back as the early 1950s. Incredible!

Martin E

Thanks so much EachMoment!

I sent in a large collection of old slides and video tapes, many of which were in poor condition. EachMoment did an excellent job of converting them into digital format. The service was professional, and the staff were friendly and very helpful. I'll definitely use them again and would highly recommend their service.

Marcus H

Wonderful service at a great cost!

I sent in a mixed collection of old tapes and cassettes, some of which were in poor condition, and the team at EachMoment worked wonders. Thanks to them, I now have countless cherished memories that might otherwise have been lost. They are a fantastic company—professional, efficient, and I would wholeheartedly recommend them to anyone wanting to preserve their memories before it's too late.

Amy W

Money well spent!

I needed to have a large collection of videocam cassettes transferred as a surprise for a 70th birthday on short notice. The team at EachMoment was extremely helpful, providing online access to all 39 tapes before I even received the USBs so I could choose specific clips for the party. One tape had tracking issues and was quickly cleaned up and returned. Thanks to them, we now have wonderful memories restored to share with the family and our grandchildren.

Quentin F

Ready to Digitise your Super 8 reel?

£10 refundable deposit. Free shipping. Next-day delivery.

Deteriorating Super 8 showing damage

Why Your Cine Film Needs Digitising Now

Super 8 film is made from cellulose triacetate — a plastic compound that was never designed to last a century. Over decades, the acetate base undergoes a slow chemical decomposition called "vinegar syndrome," named for the distinctive acetic acid smell it produces as it breaks down.

Once vinegar syndrome begins, it accelerates. The film base shrinks, warps, and becomes brittle. Splices separate. Sprocket holes crack and tear. The emulsion layer — where the actual image lives — buckles away from the base, causing permanent image distortion. In advanced cases, the film becomes so brittle it shatters when handled.

Colour film suffers an additional degradation pathway: dye fading. Kodachrome's distinctive warm tones shift toward magenta as the cyan dye layer deteriorates first. Ektachrome loses contrast and develops colour casts. Fujifilm stocks tend to shift green. These colour shifts are permanent in the original film — but can be corrected during digital scanning.

Reels stored in warm, humid environments (attics, garages, sheds) deteriorate dramatically faster than those in cool, dry conditions. But even well-stored film is on borrowed time — the chemical process is inevitable, only the speed varies.

Vinegar syndrome is irreversibleColour dye fading is permanentWarm storage accelerates decay 5-10x

Only pay for items you send. Blank or unplayable items are refunded automatically.

Protect Your Super 8 Reel Now

How We Restore Your Cine Film

Equipment: Precision continuous-motion film transports with custom-profile LED illumination arrays and high-resolution area-scan sensors

Cine film scanning is fundamentally different from video tape transfer. There is no "playback" — every individual frame must be independently captured as a high-resolution still image, then reassembled into a digital video file at the correct frame rate.

Our scanning infrastructure uses continuous-motion film transports that move the film through the gate at a controlled, constant speed while a high-resolution sensor captures each frame with microsecond exposure times. This eliminates the mechanical stress of stop-start "pin-registered" systems that can damage fragile sprocket holes on aged film.

The illumination system uses a custom-profile LED array that produces a diffused, broad-spectrum light source. This serves two critical purposes: it minimises the visibility of surface scratches and dust (similar to the "wet gate" effect used in professional film labs), and it provides consistent, flicker-free illumination that allows our sensors to capture the full dynamic range of the original emulsion — including shadow detail that a projector could never display.

For reels with damaged sprocket holes, warped sections, or separated splices, our technicians perform manual repairs using archival-grade splicing materials before the reel enters the scanner. We never skip damaged sections — every frame is captured.

Our Super 8 Restoration Process

  1. 1 Reel inspection — check for vinegar syndrome, splice condition, sprocket hole integrity
  2. 2 Manual splice repair using archival-grade splicing tape where needed
  3. 3 Ultrasonic cleaning to remove surface dust, fingerprints, and light mould
  4. 4 Film conditioning in controlled humidity environment for warped or cupped reels
  5. 5 Continuous-motion scanning with frame-by-frame capture at up to 5K resolution
  6. 6 Automatic and manual colour correction for dye-faded stocks
  7. 7 Frame rate detection and stabilisation (Super 8 typically 18fps, some cameras 24fps)
  8. 8 Quality control review of complete scan against physical reel

All reel inspection, splice repair, cleaning, and colour correction is included as standard — no extra charge, regardless of the condition of your film.

Everything You Need, All Included

No hidden fees. No surprises. Just exceptional care for your Super 8 reel.

Enhancement Technology

The same restoration technology trusted by Warner Bros. Sharpen details, correct colour, and boost resolution from £4.99 per file.

Free Cloud Album

Every order includes a private cloud album. View on any device, share with family worldwide. No extra charge, no time limit.

Insured & Tracked Transit

Fully insured, GPS-tracked shipping both ways. The same secure courier trusted for transporting passports nationwide. Zero items lost — ever.

Professional Restoration

Every item is cleaned, repaired, and restored before digitisation. Colour correction, speed adjustment, and audio levelling included at no extra cost.

Real-Time Order Tracking

Follow every step on your personal dashboard. Know exactly where your Super 8 reel are — from collection through digitisation to safe return.

Satisfaction Guarantee

Not happy with the quality? We'll re-process your files or offer a full refund. Blank reel? We refund those automatically. Zero risk.

Frequently Asked Questions

Could you describe the Super 8 to digital conversion process at EachMoment?

A: Preserving your Super 8 films with EachMoment is a simple, secure, and efficient process:

1. Order & Receive Your Memory Box: Use our easy online quote tool, select 'Super 8 film', and pay just a £10 deposit to get started. Your free, reinforced Memory Box is promptly dispatched for next-day delivery.

2. Pack Your Super 8 Reels Securely: Carefully pack your film reels into the Memory Box, utilising the protective materials provided. No need to pre-clean your films; our experts will handle that!

3. Arrange Secure Courier Collection: Schedule a free, secure courier collection easily via our online portal. Your Memory Box is then safely transported to our specialist UK lab.

4. Film Assessment & Invoice (or Refund): Upon arrival at our lab, our expert technicians carefully assess your films and issue a clear online invoice for any adjustments or a refund if applicable.

5. Professional Restoration & Digitisation: Following secure payment, your Super 8 films undergo professional cleaning, restoration, and high-resolution digitisation using advanced frame-by-frame film scanners and techniques.

6. Rigorous Quality Control & Digital Preparation: Your newly digitised movies undergo stringent quality checks and are meticulously prepared for your chosen output format (Cloud Album, USB drive, or DVD).

7. Secure Return of Originals & Digital Copies: Your original Super 8 films and your digital copies are securely returned to you via our trusted courier service.

8. Relive & Share Your Treasured Memories: Enjoy and easily share your revitalised memories on any digital device! Order before 12 pm for next-day Memory Box delivery. Free Memory Box + free 3-way secure courier for orders over £50.00.

What Super 8 film reel sizes can you convert to digital?

A: We can expertly convert all common Super 8 film reel sizes to digital formats. This includes 3-inch, 5-inch, and 7-inch diameter reels, which typically hold approximately 50ft, 200ft, and 400ft of Super 8 film respectively. If you are unsure about your reel sizes, don't worry! Simply send us your reels securely packaged in our Memory Box, and our experienced specialists will accurately identify each reel size upon arrival at our lab. We are equipped to handle Super 8 film reels in virtually any condition, including aged or slightly damaged films.

What if I have more Super 8 reels than my initial online quote estimate?

A: Finding more reels than initially expected is quite common! Our process is designed for flexibility:

1. Provide an Initial Estimate & Start: Use our online quote tool to provide your best estimate of the number of Super 8 reels and pay the £10 deposit to receive your free Memory Box.

2. Pack All Your Super 8 Reels: When your Memory Box arrives, simply pack all of your reels, even if the quantity exceeds your initial estimate.

3. Precise Assessment at Our Lab: Our expert technicians will accurately count and thoroughly assess all reels upon secure arrival at our dedicated lab.

4. Transparent Invoice or Refund Process: We will then send you a clear online invoice for any additional reels converted or issue a refund if applicable. You only pay for the final, accurately counted number of reels after we have safely received and professionally assessed them. This ensures you can send all your films without needing to overestimate upfront and only pay for the precise number of reels we successfully convert for you.

How will I receive my digitised Super 8 movies after the conversion?

A: We provide multiple convenient and versatile options for you to receive your newly digitised Super 8 movies, ensuring they are accessible in your preferred format:

1. Complimentary Cloud Album (Included with Every Order):

* Enjoy instant online access to your digitised movies via a secure Cloud Album.

* Effortlessly share your memories with family and friends across the globe.

* Stream your videos on any device – including smartphones, tablets, computers, and Smart TVs.

* Benefit from secure cloud backup of your precious memories, protecting them against data loss.

2. Premium Crystal USB Drive (Popular Choice):

* Receive your digitised movies on an elegant crystal USB drive, presented in a beautiful gift box.

* This option is ideal for gifting your memories to loved ones or for special occasions.

* Provides high-quality digital files compatible with all modern playback devices.

3. Robust Classic USB Drive (Durable Backup Option):

* Choose a durable steel USB drive for a robust and long-lasting physical backup of your memories.

* Offers reliable long-term storage for your valuable digital movie files.

4. Traditional DVD Set (Classic Playback Format):

* Opt for a DVD set for playback on any standard DVD player, offering compatibility with older TVs and systems.

* A familiar and user-friendly format, especially for those less comfortable with newer technology.

* Includes custom DVD menus and chapter markers for easy navigation of your videos.

Many customers choose a combination of these options, such as using the Cloud Album for immediate sharing and selecting a Premium USB drive for secure safekeeping and thoughtful gifting.

What security measures are in place to protect my Super 8 films during conversion?

A: The safety and security of your Super 8 films are our absolute top priority. We have implemented a robust, multi-layered security system to ensure their complete protection:

1. Secure Memory Box Transport System:

* Our proprietary Memory Box is engineered to be crush-proof, providing maximum protection for your films against physical damage during transit.

* We are proud to maintain a perfect track record of zero films damaged in transit since implementing our Memory Box system.

2. Premium, Tracked Courier Service:

* We partner with a premium division of a national courier service, renowned for handling highly sensitive materials, including examination papers and passports.

* Benefit from real-time tracking of your Memory Box from collection at your doorstep to secure return delivery.

* We have an impeccable history of zero lost items since the inception of our secure courier service.

3. State-of-the-Art Lab Security & Handling Protocols:

* Upon arrival at our specialist lab, each Super 8 film reel is assigned a unique QR code for meticulous tracking throughout the digitisation process.

* Our lab facility is under 24/7 monitoring and is climate-controlled to ensure optimal storage conditions for your films.

* All films are handled exclusively by our professionally trained technicians, adhering to strict security protocols.

* We conduct regular maintenance and calibration of our digitisation equipment to guarantee the safe handling of your delicate media.

We are proud to state that we have never lost or damaged a single customer's Super 8 film reel. Your cherished memories are in the safest possible hands with EachMoment.

What if I'm unsure of the content on some of my older Super 8 film reels?

A: It's understandable if you are unsure about the exact content on all your older Super 8 film reels! Here's our customer-friendly approach:

1. Full Refund for Blank Reels: If, upon assessment at our lab, a Super 8 reel is found to be completely blank, you will automatically receive a full refund for the digitisation cost of that reel.

2. We Digitise All Recoverable Footage: If there is any recoverable footage present on a reel, we will professionally digitise it, regardless of:

* The length of the recorded footage (even short clips or segments).

* Whether the content is unlabeled or of unknown origin.

* If there are mixed recordings or multiple events captured on a single reel.

Many customers have been delighted to rediscover forgotten family moments and precious memories they didn't know were still preserved on their old cine film. Our restoration process can even reveal details and improve clarity not easily visible when originally viewing the films with a projector!

Can you restore damaged or mouldy Super 8 films?

A: Yes, we specialise in restoring aged and damaged Super 8 films, including those with mould. Here's damage we can typically address:

Super 8 films exhibiting fading or colour shift.

* Films that are scratched or physically marked.

* Super 8 films that have become brittle or stiff.

* Films contaminated with surface dirt or dust.

* Super 8 films that have been spliced or repaired previously.

* Films that have sustained water damage.

* Super 8 films showing signs of mould contamination (in most cases).

Our Restoration Process:

1. Expert Assessment: Each Super 8 film is meticulously evaluated by our specialists to determine the extent of damage.

2. Professional Cleaning & Restoration: We use professional film cleaning equipment and solutions. Films undergo physical cleaning to carefully remove dust, surface mould, and contaminants, enhancing film integrity and image quality. We also address issues like brittle film if present.

3. Archive-Grade Restoration Technology: We employ specialised cleaning and restoration technologies to maximise video recovery.

4. Physical Repairs: Our technicians perform necessary physical repairs, such as re-splicing broken films or addressing film stiffness to ensure smooth scanning.

5. High-Quality Digitisation & Quality Checks: Following restoration, films are digitised meticulously, and digital files undergo quality control checks for optimal results.

No Extra Restoration Charges: Basic restoration is included in our standard pricing. In the rare event a Super 8 film is beyond recovery (less than 1% of cases), you'll receive a full refund. Digitising your Super 8 films sooner increases the likelihood of successful preservation and restoration!

What is the typical turnaround time for Super 8 to digital conversion?

A: We offer two processing options for Super 8 digitisation:

1. Standard Processing Service:

* Turnaround is typically 3-4 weeks from when your Memory Box arrives at our lab.

* This includes film inspection, professional cleaning and restoration, high-quality frame-by-frame digitisation, and quality control.

* Each Super 8 film reel receives dedicated attention for the highest quality.

2. Expedited Rush Processing Service (Optional):

* For faster turnaround, we offer Rush Processing, completing your order within 1-2 weeks.

* Rush Processing maintains the same high standards of restoration and digitisation as our standard service.

* Rush Processing is ideal for urgent needs.

Processing time can vary based on:

* The number of Super 8 reels in your order.

* Film condition (more restoration may take longer).

* Current lab workload.

We provide order tracking updates, and you can monitor progress via our online Status Tracking system. We prioritise high quality and careful handling, regardless of processing speed.

Will I be able to easily watch my digitised Super 8 movies on my TV?

A: Yes! We make it very easy to watch your newly digitised Super 8 movies on almost any television:

Smart TV Playback Options:

* Direct Cloud Album Streaming: Stream from your complimentary Cloud Album app on compatible Smart TVs.

* Simple USB Drive Playback: Plug your USB drive (Premium Crystal or Classic Steel) into your Smart TV's USB port and use the TV's media player to watch your movies.

Options for Standard (Non-Smart) TVs:

* HDMI Connection via External Device: Connect any HDMI device, such as a laptop, computer, or media player, to your standard TV with an HDMI cable to play your digital video files.

* DVD Playback using DVD Player: If you choose DVD output, use your DVD set in any standard DVD player connected to your TV.

Families enjoy watching their digitised memories together on TVs, reliving special moments in a shared environment. Modern TVs will display your digitised Super 8 movies with enhanced clarity compared to projector playback!

Explain your '3-way secure courier' service for Super 8 conversion.

A: Our '3-way secure courier' service offers complete peace of mind for your Super 8 digitisation order, covering three stages:

1. Secure Memory Box Delivery: We deliver your free, engineered Memory Box to your address, for you to safely pack your Super 8 reels.

2. Reliable Memory Box Collection: Our secure courier collects your filled Memory Box from your doorstep at a scheduled time, for tracked transport to our lab.

3. Guaranteed Return Delivery: After digitisation, we return your original Super 8 films and digital copies (USB, DVD, or Cloud Album access) to your address via the same trusted courier.

This 3-way service ensures secure, tracked transport of your precious memories throughout the entire Super 8 to digital conversion process, from your home and back.

Is your advertised courier service truly free for Super 8 film conversion?

A: Yes, absolutely! Our premium 3-way secure courier service is indeed completely free for all Super 8 digitisation orders where the total service spend is £50.00 or more. For smaller orders below £50.00, a nominal £25 charge applies to cover the 3-way secure courier service. The majority of our customers benefit from completely free, secure, and convenient collection and return delivery of their valuable Super 8 films, making the process seamless and cost-effective.

What are the costs for your optional Rush Processing service for Super 8 films?

A: Our optional Rush Processing service is available for quicker Super 8 film digitisation. Please see our online quote tool for Rush Processing fees, which are tiered based on your total order spend. You can view Rush Processing options and fees when ordering via our website's quote tool.

Do you offer bulk discounts for larger Super 8 film digitisation orders?

A: Yes, we offer bulk discounts for larger Super 8 film digitisation orders. We reward customers entrusting us with larger memory collections. The more reels you convert, the more you save. See our online quote tool for discount tiers, automatically applied as you add more Super 8 reels to your order. Discount percentages and total savings are visible within the quote tool as you build your order.

What is included in the Free Memory Box for Super 8 film conversion?

A: Our Free Memory Box is a complete solution for safely sending your Super 8 films for digitisation. It includes:

* Robust Crush-Proof Box: A durable, reinforced box engineered for maximum protection of your delicate Super 8 films during transit, minimising damage risk.

* Welcome Guide: Step-by-step instructions on packing your Super 8 films and arranging free courier collection.

* Pre-Paid Return Shipping Label: A pre-addressed and pre-paid label for hassle-free, cost-free return shipping of your films and digital media.

* Film Identification Stickers & 'Name-It Sheet': Stickers and a 'Name-It Sheet' to help organise and label your Super 8 films. This allows us to create personalised digital file titles for your movies.

The Memory Box is delivered free (with a £10 deposit) and is designed for maximum convenience and superior protection for your precious Super 8 memories during shipping and digitisation.

What is the standard processing turnaround time for Super 8 digitisation orders?

A: Our standard processing turnaround for Super 8 digitisation is generally 3-4 weeks, from when your Memory Box arrives at our lab. This timeframe allows for comprehensive services to the highest standards: film inspection, professional cleaning and restoration, high-quality digitisation, stringent quality control, and secure, tracked return shipping. We are committed to delivering the highest quality results and take the necessary time to ensure your cherished memories are preserved to the best possible standard.

Can I track my Super 8 digitisation order progress?

A: Yes, absolutely! We provide real-time tracking for your Super 8 digitisation order from start to finish. Once your Memory Box is collected, you'll receive a unique order tracking link via email. This link allows you to monitor your films' journey and progress: from lab arrival, through digitisation, to dispatch and return delivery. Check your order status online 24/7, or contact our customer support team for assistance.

How do you ensure the security of my Super 8 films and the privacy of my digital data?

A: We use multiple security layers and protocols to protect your Super 8 memories and digital data:

* Robust Physical Security:

* Crush-proof Memory Box for safe film transport.

* Secure courier service, also used for passports and exams.

* Restricted lab access and 24/7 monitoring.

* Enterprise-Grade Digital Data Security:

* Secure, enterprise-grade digital storage with redundant backups to prevent data loss.

* Military-grade encryption for Cloud Album storage and file transfers, ensuring data privacy.

* Meticulous Chain of Custody Tracking:

* Unique QR code for each Super 8 film reel for precise tracking.

* Real-time monitoring of each reel's location and processing stage in our tracking system.

We have a proven track record of never losing or damaging a customer's order and are committed to handling your cherished memories with utmost care and security.

What is your policy for blank or unplayable Super 8 films?

A: Our policy for blank or unplayable Super 8 films is customer-friendly and transparent:

* Full Refunds for Blank Super 8 Films: If a Super 8 reel is found to be completely blank, you will automatically receive a full refund for its digitisation cost.

* Refunds for Unplayable Super 8 Films (Rare): In the rare case (less than 1%) a reel is severely damaged and unplayable despite restoration, we will also issue a full refund for that reel. We will contact you to discuss the situation before processing refunds for unplayable reels, ensuring transparency.

We ensure you only pay for successfully digitised, valuable content.

Do you offer Super 8 to digital conversion services outside the UK?

A: Currently, our standard Super 8 to digital conversion service, including the Memory Box and 3-way courier, is mainly for UK customers. International customers interested in our services should contact our customer support team directly via email at hello@eachmoment.co.uk or by phone on 01603 361 584. We can discuss potential service options and international shipping costs for preserving your Super 8 memories with EachMoment.

Can I order extra copies of my digitised Super 8 movies on USB or DVD?

A: Yes, ordering extra copies of your digitised Super 8 movies on USB drives or DVD sets is easy. Many customers order extra copies to share memories with family and friends, create backups, or for gifting. You can specify extra copies during the initial online order process in our quote tool. If you decide later, contact our customer support team, and we'll assist you in adding more copies to your order. We offer Premium Crystal USB drives, Classic Steel USB drives, and DVD sets for extra copies, providing flexible choices to suit your needs.

Which payment methods do you accept for Super 8 to digital conversion?

A: We accept a wide range of payment methods for your convenience:

* Major Credit and Debit Cards: Visa, Mastercard, and American Express.

* Secure Online Payments: Payments are processed securely via our website's encrypted checkout system, ensuring your financial information is safe.

* Bank Transfers: Direct bank transfers are also possible for larger orders or by customer request. Contact our customer support team to arrange a bank transfer payment.

To start your Super 8 conversion and receive your Memory Box, a small £10 deposit is required. The remaining balance is invoiced online after we receive and assess your Super 8 films at our lab. We aim to provide a secure, straightforward, and user-friendly payment process.

Can EachMoment handle large or bulk Super 8 film digitisation orders?

A: Yes, EachMoment is well-equipped to handle Super 8 digitisation orders of all sizes, including large and bulk orders with hundreds or thousands of reels. We regularly work with families, organisations, businesses, and archives with substantial Super 8 collections. Our infrastructure, including the Memory Box, secure courier network, and high-capacity lab, is designed to efficiently process high volumes while maintaining quality and security. For orders exceeding 50 reels, we provide dedicated project managers for seamless handling, communication, and processing. We also offer attractive bulk discounts for larger orders, making it cost-effective to digitise your entire Super 8 collection with EachMoment.

What is your refund policy if I'm not satisfied with the Super 8 digitisation quality?

A: We offer a 100% satisfaction guarantee for all Super 8 to digital conversion orders. If you are not fully satisfied with the quality of your digitised Super 8 films, please contact our customer support team. We will work to understand and address your concerns, which may include re-digitising your films, providing alternative output formats, or applying further post-processing enhancements. If we cannot resolve the matter to your complete satisfaction, we will offer a full refund for your Super 8 digitisation order. Your satisfaction and the preservation of your memories are our top priorities at EachMoment.

How can I contact EachMoment customer support for Super 8 conversion questions?

A: Our customer support team is readily available to assist with any Super 8 to digital conversion questions. Contact us via:

* Phone: Call us at [01603 361 584](tel:01603 361 584) during business hours to speak to a representative.

* Email: Email your questions to hello@eachmoment.co.uk for a prompt and detailed response, typically within 24 hours.

* Website Contact Form: Fill out the online form on our 'Contact Us' page anytime. We respond to all submissions within one business day.

We provide comprehensive support and expert assistance throughout your Super 8 digitisation journey with EachMoment.

What professional equipment do you use for Super 8 digitisation and why is it important?

A: We use industry-leading, professional-grade equipment for Super 8 to digital conversion to ensure the highest fidelity and preservation of your memories. Key equipment includes:

* High-Resolution Frame-by-Frame Film Scanners: We utilize advanced frame-by-frame film scanners specifically designed for delicate cine film. These scanners capture each frame individually at high resolution, ensuring exceptional detail and sharpness in the digital output. Sprocketless transport mechanisms within these scanners gently handle films, minimizing any risk of damage to aged or fragile Super 8 films during the digitisation process. * Precision Optics and Lighting Systems: Our scanners are equipped with precision optics and calibrated lighting systems optimized for Super 8 film. This ensures accurate colour reproduction and optimal image clarity during the scanning process, capturing the true colours and detail of your original films.

* Professional Image Processing Software: We employ industry-standard image processing software to enhance the quality of your digitised Super 8 movies. This software allows our technicians to perform colour correction, adjust brightness and contrast, reduce grain, and stabilise images, resulting in a visually superior digital representation of your original films. * 14-bit Colour Depth Scanning: Our scanners capture images at a high 14-bit colour depth. This significantly greater colour information compared to lower bit-depth scanning allows for smoother colour gradations, finer detail in shadows and highlights, and a more faithful reproduction of the original film's colour palette. This is critical for preserving the richness and vibrancy of your Super 8 home movies, especially films that may have aged or experienced some colour fading over time.

By using this professional-grade equipment, we ensure the highest possible quality for your digitised Super 8 movies, preserving your precious memories with exceptional clarity, detail, and colour accuracy for generations to come.

Digitised in our Norwich lab

Every item is restored and digitised by our in-house team — not outsourced. Over 500,000 items processed since 2018. Trusted by Warner Bros., Radiohead, and WIRED.

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